Last updated: 16 Oct 2026
In short: if you’re not happy, raise a return within 7 days of delivery. We pick it up for free within 48 hours and refund you once it passes inspection.
Eligibility
- Request within 7 days of the delivery date shown in your account.
- The machine must be in the condition it was delivered in, with charger, accessories and the inspection sheet.
- Software must be restored to the delivered state; remove any passwords or accounts you added.
How to return
Go to My orders, open the order and choose Request a return, or contact support with your order number. We’ll call you within 24 hours to schedule pickup.
Refunds
- UPI, card and EMI payments are refunded to the original payment method within 5–7 working days of the returned item passing inspection.
- Cash-on-delivery orders are refunded by bank transfer (NEFT/IMPS) to an account you nominate.
- Express shipping fees are non-refundable unless the return is due to our error.
Exceptions
Physical damage, liquid damage or missing parts caused after delivery aren’t covered by the return policy. Accessories under ₹2,000 can be returned only if faulty.